Shipping Policy

Order Processing

All orders placed before 2:00 PM PST, Monday through Friday, are processed the same business day. Orders placed after that cutoff — or on weekends and U.S. holidays — will begin processing on the next business day.

Once your order is confirmed, our warehouse team picks, packs, and hands it off to the carrier. You will receive a confirmation email with tracking information as soon as your package leaves our facility.

U.S. Domestic Shipping

We ship to all 50 states, Washington D.C., and U.S. territories through trusted carriers including UPS, FedEx, and USPS. Available options include:

• Standard Shipping — 3–7 business days
• Expedited Shipping — 2–3 business days
• Overnight Shipping — 1 business day (order by 2:00 PM PST)

Delivery estimates begin from the date your order ships, not the date it is placed. Remote or rural addresses may require an additional 1–2 business days.

Shipping Rates

Shipping rates are calculated at checkout based on the weight, dimensions, and destination of your order.

• Free Standard Shipping on U.S. orders over $99
• Flat-rate pricing on qualifying small accessories
• Exact carrier rates for oversized or heavy items such as full tower cases and power supplies

Occasional promotions may offer reduced or free expedited shipping. Any active offer will be displayed at checkout before payment.

Order Tracking

Every shipment includes tracking. As soon as your order ships, we email you a tracking number and a direct link to the carrier's website. You can follow your package in real time from our warehouse to your doorstep.

If your tracking status has not updated in more than 3 business days, contact our support team at nservice@sunfuntek.com and we will open a trace with the carrier on your behalf.

Address Accuracy

Please double-check your shipping address before completing checkout. We are unable to change the shipping address once an order has been handed to the carrier.

If you notice an error immediately after ordering, contact us right away. We will do our best to update the address before your package ships, but we cannot guarantee changes after processing has begun.

Lost or Damaged Packages

We take extra care in packaging every order, especially fragile components. If your package arrives damaged, please photograph the box and contents and contact us within 48 hours of delivery.

For packages marked as delivered but not received, please check with neighbors and your local carrier first, then reach out to us. We will work with the carrier to resolve the issue and make sure you get your order.

International Shipping

At this time, SUNFUN TECH ships within the United States only. We do not currently offer international shipping or freight forwarding support.

If you are located outside the U.S. and are interested in our products, please contact us — we are evaluating international options and may be able to recommend a trusted reseller in your region.

Returns & Support

Changed your mind or received the wrong item? We offer a 30-day return window on most unopened items. Please review our return policy or contact our support team before shipping anything back.

For any shipping-related questions, reach us at nservice@sunfuntek.com or call 909-588-9309. Our team is happy to help.